• Central Gold Coast Affordable Accommodation

NSW, ACT & VIC GUESTS DON’T CANCEL YOUR TRIP. CHANGE YOUR DATE!

COVID-19 | TRAVEL SAFETY INFORMATION

 

NSW, ACT & VIC GUESTS DON’T CANCEL YOUR TRIP.

CHANGE YOUR DATE.

 

To our loyal guests,

As per the QLD premier's direction this morning, the QLD border will be closed to NSW, ACT and VIC residents from 1am Saturday 8th August. Rest assured our park will remain open to Queenslanders and the remaining open Australian states and territories. The health and safety of our guests, staff and wider community is our number one priority and we understand that if you are from those affected areas and have an upcoming booking, we ask you to kindly defer your booking and not cancel (as we all need something to look forward to). We are aware that this is not an ideal situation and you may like to change your holiday plans. So to help, we are offering you and your family flexible options which will allow you to change your booking. For those of you who have already paid a deposit &/or in full for bookings up until 31 August 2020, we would like to offer you a complimentary change of dates and the ability to freeze your rates for a similar booking period. Alternatively, we are happy to provide you with a credit on your account for when you are ready to book your future holiday.

We will be emailing all guests in coming days so please be patient as we work through our list of bookings. If you have an urgent matter, please feel free to contact us on (07) 5572 7533 or send an email to info@nbhv.com.au

We thank you for your patience in this unprecedented time.

Please remain healthy, vigilant and safe.

How are we reducing the Risk of COVID-19

We have developed a COVIDSAFE plan for all guests staying to ensure we are following government advice and doing all we can to limit the spread of Coronavirus. This includes but is not limited to:

  • Social distancing practices in all common areas and camp kitchens
  • Limits to number of persons using facilities at any time
  • Increased cleaning frequencies
  • Installation of hand sanitiser units around the village
  • Compulsory pre-arrival questionnaire for all guests to reduce any risks
  • Changes to some of our customer service procedures

Here is a FEW of the FUN things you can STILL do under our COVIDSAFE operating plan:

  • SPLASH AWAY IN THE POOLS - We have 2 heated pools open daily 
  • CONQUER OUR MEGA WATERSLIDE - Our waterslide is 30 metres long and is ready to be conquered by the young and young at heart
  • SWAP STORIES AROUND OUR CAMP KITCHEN - Our communal Camp Kitchen has 3 gas BBQs, a fridge, microwave, toaster and seating for 30. It is setup for social distancing but still allows, plenty of space to relax and mingle.  
  • RUN WILD IN OUR PLAYGROUND - Our children’s playground is shaded and ready for your little one. 
  • TAKE A STROLL ACROSS THE ROAD - The Nobby Beach Cafe and Dining precinct is located across the road from our park, ready for your to savour delicacies from all over the world. 
  • HEAD TO NOBBY BEACH  - This patrolled beach is a mere 400m away and perfect for kite surfing, swimming, surfing or walking along.
  • GOLD COAST ATTRACTIONS - Our park is located centrally on the Gold Coast, theme parks, Surfers Paradise and the hinterland is only a short drive away. 

As an individual you can help by following simple hygiene measures like:

  • Regular hand washing
  • Sneezing into your elbow
  • Staying at home if you're feeling sick 
  • Downloading the COVIDSAFE App

If you are feeling unwell or displaying any symptoms, please ensure you inform our team, self-isolate and get tested.

Kind regards

The team at Nobby Beach Holiday Village

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